Terms and Conditions
Last Updated: 31/10/2025
Welcome to Homeo Medicine Solutions. These Terms and Conditions govern your use of our website www.homeomedicinesolutions.com Website and the purchase of homeopathic medicines and related products from us.
By accessing or using our Website, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our Website.
1. Business Overview
Homeo Medicine Solutions is engaged in the supply of high-quality classical homeopathic medicines and practitioner-related items.
Our supplied products are intended for use by qualified homeopathic practitioners, students, and informed customers who understand the principles of homeopathy.
2. Eligibility
By using this Website, you confirm that you:
- Are at least 18 years of age;
- Are legally capable of entering into binding contracts; and
- Will use the Website and Products only for lawful purposes and in compliance with these Terms.
3. Product Information and Usage
All product related information provided on this Website, including descriptions, potency details, or information, is for [educational] and informational purposes only.
We do not provide medical advice. Always consult a qualified homeopathic practitioner or healthcare professional before using any medicine.
The use and selection of medicines are the sole responsibility of the buyer or prescribing practitioner.
4. Orders and Payments
- Enquiries placed through the Website are subject to availability and acceptance.
- Prices are listed through Zoho Books in and may include or exclude applicable taxes as specified.
- Payment must be made through the secure payment gateways (Zoho Payment/Razorpay) provided through Zoho Books.
- We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping and Delivery
- We make every effort to process and dispatch orders promptly.
- Delivery times are estimates and may vary based on location, courier, and external factors.
- We are not responsible for delays caused by courier services or circumstances beyond our control.
6. Returns, Replacements, and Refunds
Due to the nature of homeopathic medicines, returns are accepted only in cases of:
- Wrong product delivered,
- Damaged or tampered packaging upon arrival.
Claims must be raised within 48 hours of delivery (through email/Whatsapp only) with clear photographic/Video proof.
Refunds or replacements will be processed after verification.
7. Limitation of Liability
We are not responsible for any direct, indirect, or consequential damages arising from the courier/transport, use or misuse of our Products.
The buyer assumes full responsibility for the correct storage, dosage, and administration of all medicines purchased.
8. Intellectual Property
All content on this Website including text, images, logos, graphics, and product descriptions is the property of [HOMEO MEDICINE SOLUTIONS] and protected under applicable copyright laws.
You may not copy, reproduce, or distribute any content without our prior written consent.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India, and subject to the exclusive jurisdiction of the courts located in [Your City/State].
11. Amendments
We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date.
Continued use of the Website after any changes constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@homeomedicinesolutions.com
Phone: +91 8240397276
Address: Gaighata Bazar,Kali Mandir Galli,24 Parganas(North),West Bengal.Pin Code-743249
Terms & Conditions for Export
Homeo Medicine Solutions (HMS)
Last Updated: 31/10/2025
Welcome to the official website of Homeo Medicine Solutions (HMS). By accessing, browsing, or placing an international/export order through this website, you agree to comply with and be bound by the following Export Terms & Conditions. These terms apply to all buyers, distributors, clinics, pharmacies, and practitioners located outside India.
1. Definitions
- Company / We / Us refers to Homeo Medicine Solutions (HMS), engaged in the supply and export of classical homoeopathic medicines and related items.
- Buyer / You refers to any individual, clinic, pharmacy, distributor, or organization placing or attempting to place an export order.
- Products include homoeopathic medicines, mother tinctures, potencies, globules, USP Type-1 glass bottles, and allied homoeopathic items.
2. Eligibility & Buyer Responsibility
- Buyers must be legally authorized in their country to import, distribute, prescribe, or sell homoeopathic medicines.
- HMS does not verify local import or medical regulations of the buyer’s country.
- Compliance with local laws, rules, and regulations is solely the buyer’s responsibility.
- All export orders are treated as B2B transactions, unless stated otherwise in writing.
3. Nature of Products
- Products are classical homoeopathic preparations manufactured as per Indian Homoeopathic Pharmacopoeia standards.
- Products are not intended for emergency or critical medical use.
- Do not consume without consultation with a qualified homoeopathic practitioner.
- HMS does not claim to diagnose, treat, cure, or prevent diseases as per modern medical standards.
4. Regulatory & Import Compliance
The buyer is solely responsible for:
- Obtaining import permits, licenses, and approvals
- Customs clearance, duties, and local taxes
- Compliance with local health authority regulations
HMS shall not be liable for shipment delays, confiscation, or rejection due to non-compliance with local laws.
5. Orders & Acceptance
- All export orders are subject to availability and written email confirmation by HMS.
- HMS reserves the right to accept or reject any order without assigning any reason.
- Minimum order quantities may apply for export shipments.
6. Pricing & Payment
- Prices may be quoted in INR, USD, or another agreed foreign currency.
- Prices are exclusive of shipping charges, customs duties, and import taxes.
- Payment must be made 100% in advance unless otherwise agreed in writing.
- Accepted payment modes will be communicated during order confirmation.
7. Shipping & Delivery
- Shipment timelines are estimates and depend on logistics partners and customs clearance.
- Risk of loss or damage passes to the buyer once goods are handed to the carrier.
- HMS is not responsible for delays caused by customs, force majeure, or courier delays.
8. No Returns or Refunds
Due to the nature of homoeopathic medicines, returns, exchanges, or refunds are not accepted once products are dispatched.
In case of transit damage, claims must be raised directly with the courier or insurer.
9. Product Usage Disclaimer
- Products are supplied strictly for professional use.
- HMS is not responsible for incorrect prescription, improper storage, or misuse.
- Unauthorized resale or repackaging is strictly prohibited.
10. Intellectual Property
All website content, including text, logos, images, and documents, is the intellectual property of Homeo Medicine Solutions. Unauthorized use is strictly prohibited.
11. Limitation of Liability
- HMS shall not be liable for indirect or consequential damages.
- HMS shall not be responsible for regulatory actions in the buyer’s country.
- Maximum liability shall not exceed the invoice value of the supplied products.
12. Force Majeure
HMS shall not be liable for delays or failure due to events beyond reasonable control, including natural disasters, pandemics, government restrictions, trade embargoes, or transportation disruptions.
13. Governing Law & Jurisdiction
These Export Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts, unless otherwise agreed in writing.
14. Modifications
HMS reserves the right to modify these Export Terms & Conditions at any time. Continued use of the website constitutes acceptance of the revised terms.
15. Contact Information
Homeo Medicine Solutions (HMS)
Email: export@homeomedicinesolutions.com
Phone/WhatsApp: +91 8240397276
Website: www.homeomedicinesolutions.com
Acceptance: By placing an export order, you confirm that you have read, understood, and agreed to these Export Terms & Conditions in full.